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These terms set out how your biropay28 account works — what you can do, what we are responsible for, and how transactions through OVO, GoPay and QRIS are handled. Read through before you use the platform; these terms apply each time you log in and make a transaction.
By accessing biropay28 and completing any transaction — whether a deposit through OVO, a transfer via GoPay, or a scan-to-pay through QRIS — you confirm that you have read and accepted the terms on this page. These terms form the basis of the relationship between you and us. They describe what we provide, the conditions under which you may use your account, and the steps we take when an issue arises. Availability of the platform and all features described here depends on local law and is accessible only where permitted in your region. We do not guarantee uninterrupted access; scheduled maintenance or regulatory requirements may affect availability at any time. Where a feature or payment method is not available in your region, that section of the terms still applies to your general use of the account. We may update these terms when operational or regulatory circumstances change. The current version is always shown on this page; continued use of your account after a change is published means you accept the updated terms. If you do not agree with any update, you should stop using the account and contact our support team to close it.
These terms cover your use of the biropay28 platform, including your account, transaction history and any content you interact with through the lobby. They do not extend to third-party services you reach from our pages — including your OVO or GoPay wallet provider — whose own terms apply independently.
Your login credentials, session management and account-level actions — including reviewing your transaction history and updating your profile details — fall fully within these terms. We handle account-access decisions based on the information you provide at registration.
Deposits and withdrawals processed through OVO, GoPay or QRIS are subject to these terms from the moment you initiate a request in your account. Once funds leave to your wallet provider, that provider's own terms take over for the delivery of the transfer.
Game content, lobby pages, promotional material and account communications published by biropay28 are covered here. Content displayed inside individual game titles — including any prize mechanics shown by PG Soft, Habanero or Microgaming — is governed by each studio's own rules.
External links, wallet apps and any service not operated directly by biropay28 are outside the scope of these terms. We are not responsible for the policies, availability or accuracy of third-party services, even where we reference them by name for your convenience.
Your account gives you direct access to the records and settings that affect how you use the platform. Transaction history — including every OVO deposit and GoPay transfer — is visible in your account dashboard after login, with timestamps and reference numbers you can check at any time. If a record looks incorrect, you can flag it through the support channel described in the next section; we will review it against our internal logs and respond with our finding. Account details such as your registered contact information can be updated by following the fields shown inside your account settings. Some changes require identity verification before they take effect; the steps for that are shown at the point of the request, not described here in advance, because they depend on your account state. If you have a question about how a specific term applies to your situation, send it to our support team with your account reference included.
Your full transaction log is available in the account dashboard. Each entry shows the payment method used — OVO, GoPay or QRIS — along with the amount, date and a reference number. You do not need to contact support to access this; it is always visible after login.
Registered name, contact number and linked wallet details can be updated through your account settings. Where a change triggers a verification step, the instructions for that step appear on-screen at the time you make the request.
If any section of these terms is unclear or you believe a transaction has been handled incorrectly, contact us with your account reference number included. We aim to provide a specific written response rather than a generic acknowledgement.
You may request that your account be closed at any time by contacting support. Any balance remaining in your account wallet at the point of closure is subject to the standard withdrawal process before closure is completed.
If you have a specific question about how any part of these terms applies to your account or a transaction, reach us through the channels below. Include your account reference and a short description of the issue so we can respond with the right detail.
The live chat option is available inside your account dashboard once you are logged in. Use it for questions about transaction records, account-level terms or wallet-linking steps.
Send detailed questions — including requests to correct information or queries about a specific clause — to our support email address shown on the contact page. Include your account reference in every message.
The help section inside your account covers common questions about these terms, OVO and GoPay transaction handling, and what to do if a record appears incorrect. Check there first before raising a new support request.
Account security and data handling sit at the centre of how biropay28 operates the platform. Your transaction records, linked wallet details and login activity are stored securely and are accessible only through your authenticated session. We use cookies to maintain your session state and to remember account preferences; you can review and adjust cookie settings through your browser at any time.
We retain account and transaction data for the period required by applicable regulations in Indonesia. After that period, data is deleted or anonymised. The current retention period for OVO, GoPay and QRIS transaction logs is shown in your account privacy settings.
We use session cookies to keep you logged in and functional cookies to remember your account preferences across visits. We do not use cookies to track activity outside biropay28. You may clear cookies at any time; doing so will end your current session.
Access to your account requires your registered credentials. We do not store your OVO, GoPay or QRIS wallet password. If you believe your account has been accessed without your permission, contact support immediately and we will place a temporary hold while we investigate.
To request a correction to data we hold about you, or to ask what specific data is retained on your account, contact the support team with your account reference. We will respond in writing with the information or confirm the correction has been made.
These are the questions we hear most often about how these terms apply in practice. If your question is not answered here, contact support with your account reference and we will give you a specific written answer.
Yes. Each time you log in and take an action — including making a deposit through OVO or GoPay, browsing the lobby or requesting a withdrawal — the current version of these terms applies. The current version is always the one shown on this page at the time of your visit.
We publish the updated terms on this page. Continuing to use your account after an update is published means you accept the new terms. If you do not agree with a change, contact support before using the account again so we can assist with next steps.
Yes. Your full transaction history is available in the account dashboard after login. Each entry shows the payment method — OVO, GoPay or QRIS — along with the amount, timestamp and a reference number. No support request is needed to view this record.
Go to your account settings and follow the fields shown there for the detail you want to update. Some changes require a verification step; the instructions for that appear on-screen at the time of the request. For changes that cannot be made through settings, contact support directly.
These terms cover your account and your transactions on the biropay28 platform. Game content provided by PG Soft, Habanero or other studios in the lobby is governed by each studio's own rules. We make that content available in the lobby; we are not the publisher of the game mechanics themselves.
Contact our support team with your account reference number and a clear description of the issue. Include the relevant transaction reference if the question relates to a payment. We will review the matter against the terms on this page and respond with a specific written explanation.